Case Study
Why We Finally Ditched the Spreadsheets
After 20+ years of Excel files and email chains, we made the leap to ShipThis. Here's what pushed us over the edge and what happened next.
Read More
Licensed Customs Broker Since 1998
Keep Your Supply Chain Moving
We handle complex freight so you don't have to. Ocean, air, and ground shipping with full customs clearance — all managed through one team that actually picks up the phone.
12,400+
Shipments Handled
24/7
Online Tracking
4hr
Avg. Quote Response
Quotes submitted today via
ShipThis:
2,481
Services
What We Handle
Full freight forwarding and customs brokerage services. From booking to final delivery.
Ocean Freight
We move about 400 containers a month — mostly from Asia to U.S. Gulf and West Coast ports. FCL when you need the space, LCL when you don't. Track every container in real-time through our ShipThis portal.
- FCL & LCL from major ports
- Reefer for temp-sensitive cargo
- Project & break-bulk
- Real-time vessel tracking
Air Freight
When ocean isn't fast enough. We have allocations on major carriers out of PVG, HKG, FRA, and AMS. Need something there tomorrow? We've arranged charters for clients in emergencies.
- Next-flight-out options
- Charter for emergencies
- DG and pharma certified
- Cold chain capability
Road & Rail
We handle the drayage from port plus final mile to your door. Mexico cross-border is a specialty — we know the Laredo and El Paso crossings inside and out. Intermodal when it makes sense.
- Port drayage nationwide
- Mexico cross-border
- FTL and LTL domestic
- Intermodal coast-to-coast
Customs Brokerage
This is where we started in 1998 and it's still our core strength. We clear 8,000+ entries per year across all U.S. ports. Proper classification saves our clients real money on duties.
- All U.S. ports of entry
- HS classification review
- FDA, USDA, EPA compliance
- C-TPAT Tier III certified
Warehousing
We partner with bonded warehouses in Houston, LA, and Chicago. Good for clients who need to stage inventory before final distribution or break down consolidated shipments.
- Bonded storage available
- Pick, pack, and ship
- Inventory visible in ShipThis
- Cross-dock for fast turns
Cargo Insurance
Carrier liability rarely covers full value. We can arrange all-risk coverage through our underwriters — usually cheaper than going direct, and we handle claims if something goes wrong.
- All-risk marine coverage
- Per-shipment or annual
- Claims support included
- Certificates same-day
Why Freynox
One Team Handling Your Entire Shipment
Most problems happen when freight changes hands between vendors. We control the full process — so when something goes wrong, there's no finger-pointing. Just fixes.
We Actually Answer the Phone
Call during business hours and a real person picks up. After hours, our operations line goes to someone who can actually help — not a call center.
Customs Done Right the First Time
We clear 8,000+ entries per year. Proper classification, correct duty rates, and documentation that doesn't get your shipment flagged for exam.
No Surprises on the Invoice
We quote what we charge. No hidden "fuel surcharges" or "documentation fees" that mysteriously appear after delivery.
24/7 Visibility Through ShipThis
Track your shipments anytime through our customer portal. Documents, milestones, and status updates all in one place — no more "where's my container?" phone calls.
Before ShipThis
- Wait 2-3 days for freight quotes
- Call operations line for shipment status
- Search through 50+ email threads for docs
- Unpredictable surcharges on final invoice
- Excel spreadsheets to track active cargo
With Freynox + ShipThis
- Instant, all-in auto-quoting
- 24/7 self-serve live tracking portal
- All documents in one secure digital folder
- 100% transparent pricing structure
- Live dashboard giving a bird's-eye view
Get Started
Request a Freight Quote
Tell us what you're shipping and where it's going. We'll come back with routing options, transit times, and all-in rates — usually within a few hours.
Response within 4 business hours
All-in pricing, no hidden fees
Track online via ShipThis portal
Our Process
Shipping Made Simple
We've combined decades of logistics expertise with modern technology to make your shipping experience seamless.
01
Request Quote
Enter your shipment details in our digital portal and get a comprehensive quote within hours.
02
Book & Manage
Approve your quote and book instantly. Upload all documents to one secure digital folder.
03
Track & Trace
Monitor your cargo's journey 24/7 with real-time GPS updates through the ShipThis dashboard.
04
Final Delivery
Receive your goods and your automated final invoice. All records archived for your compliance.
Powered by ShipThis
A Modern Platform for Modern Logistics
We use the industry-leading ShipThis platform to give our clients a digital experience that rivals the largest global carriers.
Real-Time Dashboard
See all your active shipments, pending tasks, and global cargo status in one bird's-eye view.
Automated Docs
Generate Bills of Lading, Invoices, and Packing Lists automatically from shipment data.
Secure Compliance
Enterprise-grade security for your sensitive supply chain data and documentation storage.
Live Tracking
Updated 2 mins ago
Real-Time Demo
Track Milestones in Real-Time
See exactly where your container is, powered by ShipThis GPS integration.
MSCU9048325
Shanghai (CNSHA) → Los Angeles
(USLAX)
In Transit
Gate In Full
Shanghai Port (CNSHA)
Oct 12, 08:45 AMVessel Departed
MSC ISABELLA v.234E
Oct 14, 11:30 PMOcean Transit
Pacific Ocean
Current StatusEstimated Arrival
Los Angeles (USLAX)
Oct 28 (ETA)Track Your Shipment
Enter your Freynox reference number, container number, or Bill of Lading to check current status.
Industries
Industries We Serve
We've built specific expertise handling cargo for these sectors. Our team knows the compliance requirements, handling protocols, and timing pressures.
Automotive & Heavy Equipment
JIT programs for production parts. We understand what a line-down situation costs and how to prevent it.
Pharma & Medical Devices
GDP cold chain, FDA prior notice, and serialization compliance. We clear pharma at all major U.S. ports.
Industrial & Machinery
Project cargo, heavy lift, and oversized equipment. Proper rigging plans and route surveys included.
High-Tech & Electronics
Secure handling for sensitive electronics. Anti-static packaging, climate control, chain of custody documentation.
1998
Founded
2022
Went Digital
About Freynox
From Customs Brokerage to Digital Freight Forwarder
My father started Freynox in 1998 with a desk and a fax machine. For 20+ years, we ran everything on spreadsheets and phone calls. We built a solid customs brokerage, but our clients kept asking: "Can you handle the whole shipment?"
In 2022, we partnered with ShipThis to modernize our operations. Now our customers get instant quotes, real-time tracking, and all their documents in one place. We went from 20-minute phone calls about shipment status to customers checking it themselves at midnight.
The relationships and expertise are the same — we've just added better tools. Our team still knows your cargo. We still pick up the phone. But now we can actually compete with the big guys on technology too.
Licenses & Certifications
C-TPAT Tier III
IATA Cargo Agent
FMC #024891
AEO Certified
From Our Blog
Our Digital Transformation Journey
Read about how we modernized our freight forwarding business with ShipThis and what we learned along the way.
Customer Experience
How Self-Service Tracking Changed Everything
Our phones used to ring 50 times a day with "Where's my shipment?" calls. ShipThis's customer portal cut that by 80%.
Read More
Operations
The Numbers After One Year on ShipThis
Faster quotes, fewer errors, happier customers. We break down the real metrics from our first year as a digital freight forwarder.
Read More
Client Feedback
What Our Clients Say
"I've worked with Freynox since they were doing everything by fax. The difference since they went digital is night and day. I can track my containers at midnight instead of calling and waiting for callbacks."
"We switched to Freynox because their online portal made getting quotes simple. Before, I'd send emails and wait days. Now I get rates in hours. The family business feel is still there, but with modern tools."
"What I appreciate is that they didn't lose the personal touch when they modernized. Carlos still knows my business, but now I can also log in and see exactly where my shipment is without bothering anyone."
Get In Touch
Talk to Our Team
Have a shipment you need quoted? Questions about our capabilities? Call us or fill out the form and we'll get back to you within 4 hours during business days.
Headquarters
1200 McKinney Street, Suite 800
Houston, TX 77010,
USA
Phone
+1 (713) 892-4200
24/7 Operations: +1 (713) 892-4201
Email
quotes@freynox.com
support@freynox.com
Global Offices
Houston (HQ)
Los Angeles
Chicago
Miami
Rotterdam
Shanghai
Singapore
Trusted Partners & Global Carriers
MAERSK
MSC
CMA CGM
HAPAG-LLOYD
OCEAN NETWORK EXPRESS
COSCO